Mostly, when they get stuck, leaders and managers in organisations simply want to come to grips with the situation, improvise and gradually find a way forward. Too frequently, though, they are led to believe, particularly in more formal training programmes or by “expert” consultancies, that the only way this can occur is through an evidence driven approach. And yet the way we typically go about resolving on next steps and adaptive moves is generally much less precise … but often more effective!