The whole idea is this: if you really want to be innovative, you have to experiment. If you know the outcome of what you’re going to do, it’s not an experiment. It’s more like a demonstration. Amazon’s vice president for global innovation policy and communications, Paul Misener Introducing this kind of approach to innovation into […]

Two articles particularly caught my eye this week. Both are well worth a read. The first, by Lisa Gill, begins by quoting Margaret Wheatley who suggests that: “I realised I had been living in a Schroedinger’s cat world in every organisation I had ever been in. Each of these organisations had myriad boxes, drawn in endess […]

We don’t just use words and language to name and describe things. More often than not our words are designed to do things: to direct; to evoke; to command; to unsettle and to pacify or calm – and much more!. As obvious as this may seem, and as central as it is to how we […]

Humble Inquiry: The Gentle Art of Asking Instead of Telling “Questions are taken for granted rather than given a starring role in the human drama. Yet all my teaching and consulting experience has taught me that what builds a relationship, what solves problems, what moves things forward is asking the right questions.” “What we choose to […]

  Very often leaders find themselves in the kind of situations that have been described as “wicked problems” or “messes” or, increasingly, “complex”. Very often when they do they focus on identifying and defining the problem that needs to be solved and articulating a future state that needs to be achieved. There is a sense, […]